This professional DVD, book and on-line Resource Centre is crammed with facts, guidance, tuition and tools. A real business has been used so that you can benefit from their successful operating model and knowledge.
The DVD also contains comprehensive video guidance showing you how to professionally clean carpets and upholstery.
Order now! Your book and Resource Centre access will be emailed to you and the full version of the DVD will be dispatched by First-Class Post.
£12.99 + £0.99 p&p
My Own Small Business® Start Your Own Carpets & Upholstery Cleaning Business.
Book catalogue number
ISBN 978-0-9556981-5-6
START YOUR OWN PROFESSIONAL CARPETS & UPHOLSTERY CLEANING BUSINESS
Above is a short DVD extract from the product pack.
Summary of Tuition DVD Contents
(30 mins approx)
Summary of Operating Manual
(150 pages, paperback)
- MANAGING AND MARKETING YOUR BUSINESS
- BUSINESS MODEL AND FINANCIAL OVERVIEW
- ARRIVAL AND THE SURVEY
- SETTING UP FOR CARPET CLEANING
- CLEANING THE CARPETS
- CLEANING UPHOLSTERY AND DRYING
- STAIN REMOVAL
- The Services
- The Equipment
- Indicative Costs
- Ongoing Costs
- Profits and Sales Targets
- Forming Your Business
- Employing Staff
- Managing Staff
- Winning Business
- Customer Service Standards
- Marketing Plan
- Customer Charter
- Terms and Conditions
- Health and Safety
- Carrying out the Job
- Inland Revenue
- Accountants and Banking
- The Home Office
- Record-Keeping
- Customer Mailing
- Data Protection
- Pre-Flight Checklist
- Book and DVD is supplied with additional on-line resources.
- Optional face-to-face business coaching and training is available from My Own Small Business® in Newbury, Berkshire. CLICK HERE FOR DETAILS.
- Optional bespoke branding, web design and hosting
- Plus other preferred suppliers ready to help
