This professional DVD, book and on-line Resource Centre is crammed with facts, guidance, tuition and tools. A real business has been used so that you can benefit from their successful operating model and knowledge.
The DVD also contains comprehensive video guidance showing you how to setup a commerically viable business.
Order now! Your book and Resource Centre access will be emailed to you and the full version of the DVD will be dispatched by First-Class Post.
£14.99 + £0.99 p&p
My Own Small Business® Start Your Own Domestic Delivery and Light Removals Business.
Book catalogue number
ISBN 978-0-9556981-1-8
START YOUR OWN PROFESSIONAL DOMESTIC DELIVERY AND LIGHT REMOVALS SERVICE
Above is a short DVD extract from the product pack.
Summary of Tuition DVD Contents
(25 mins approx)
Summary of Operating Manual
(138 pages, paperback)
- MANAGING & MARKETING YOUR BUSINESS
- THE RETAIL SUPPORT SERVICE
- THE LIGHT REMOVALS SERVICE
- THE CONCIERGE SERVICE
- The Services
- The Equipment
- Indicative Costs
- Ongoing Costs
- Profits and Sales Targets
- Forming Your Business
- Employing Staff
- Managing Staff
- Winning Business
- Customer Service Standards
- Marketing Plan
- Customer Charter
- Terms and Conditions
- Health and Safety
- Carrying out the Job
- Inland Revenue
- Accountants and Banking
- The Home Office
- Record-Keeping
- Customer Mailing
- Data Protection
- Pre-Flight Checklist
- Book and DVD is supplied with additional on-line resources.
- Optional face-to-face business coaching and training is available from My Own Small Business® in Newbury, Berkshire. CLICK HERE FOR DETAILS.
- Optional bespoke branding, web design and hosting
- Plus other preferred suppliers ready to help
